Accept payments online with Razorpay

What you need

• A bank account in the name of your organization or yourself.
• PAN, and GSTIN if you have one.
• Your organization's registration document, or your Aadhaar and PAN if you are an individual organizer.

Link your account

Go to Settings › Payouts and choose Link bank account. ArenOS opens Razorpay's onboarding. Enter the details, upload the documents, and return. Test payments work immediately; live payouts start once Razorpay activates the account, usually within a working day.

What players see

At checkout players pick UPI, card, netbanking, wallet, or EMI. UPI shows a QR code on desktop and opens their UPI app on the phone. Everything is in rupees.

Fees

ArenOS charges a platform fee per payment: 3% on Free, 2.5% on Plus, 2% on Pro, and 1% on Max. Razorpay charges its own gateway fee (UPI is free for many transactions, cards about 2%). You can pass the gateway fee to players from Settings › Payouts.

Payouts

Razorpay settles to your bank on its standard cycle. The Payouts page lists every settlement with the payments it contains, and you can export it for your accountant.

Refunds and disputes

Refund from the registration, membership, order, or booking. Chargebacks on cards are rare with UPI-first checkout; when one happens Razorpay emails you and ArenOS shows it on the payment.

Testing

Until you link an account, ArenOS runs in test mode: payments succeed instantly with a mock receipt so you can try every flow.