Account and Billing FAQ

How does the trial work?

Every new organization gets 14 days of Pro free, no card needed. When the trial ends you move to Free automatically unless you pick a plan. Nothing is deleted; features above Free limits are paused.

How do I upgrade?

Settings › Billing and plan, pick a plan and monthly or yearly billing, and pay by UPI, card, or netbanking. The plan is active as soon as payment succeeds. Invoices start with PL-.

Can I pay yearly?

Yes. Yearly billing is 11 months' price for 12 months.

How do I cancel?

Settings › Billing › Cancel plan. You keep paid features until the end of the period, then continue on Free. Resume any time.

Do I get an invoice with GST?

Yes. Add your GSTIN in Settings › General and every invoice shows it. Prices exclude GST.

What is the non-profit discount?

Registered non-profits get 50% off paid plans. Request it from Settings › Billing.

I run two organizations.

Each organization has its own plan and billing. Switch between them from the organization menu at the top of the dashboard.

How do I change my mobile number or email?

From Profile in the top-right menu. You confirm the new number or email with a code.

How do I delete my organization or account?

Owners can delete an organization from Settings › General. Personal accounts are deleted from Profile. Payment records are kept as required by law.